Terms of service

 

Terms of Service

Last Updated: June 2026

Welcome to Drapple Foods. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

This website is owned and operated by KANAV ENTERPRISES PRIVATE LIMITED, operating under the brand name Drapple Foods.

1. Company Information

KANAV ENTERPRISES PRIVATE LIMITED

Registered Address:
Floor No.: FIRST, Plot No. 49/75,
Site IV, Sahibabad Industrial Area,
Sahibabad, Ghaziabad,
Uttar Pradesh – 201010, India

GSTIN: 09AAGCK7994N1ZG

Email: drapplefoods@gmail.com

Phone: +91 98181 37178

2. Eligibility

  • You are at least 18 years of age.
  • You are legally capable of entering into binding contracts.
  • The information provided by you is accurate and complete.

3. Products and Services

We strive to display our products, descriptions, images, and pricing as accurately as possible.

However, we do not guarantee that:

  • Product images will exactly match the actual product.
  • Product descriptions are entirely free from errors.
  • Website content will always be complete, accurate, or current.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as indicated.

Payments are processed securely through authorized payment gateways including Razorpay.

We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

5. Order Acceptance

An order placed on our website constitutes an offer to purchase products.

We reserve the right to:

  • Accept or reject any order.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors, stock unavailability, or suspected fraud.

In case of cancellation by us, any amount paid will be refunded to the original payment method.

6. Shipping and Delivery

Delivery timelines displayed on the website are estimates only.

We are not responsible for delays caused by:

  • Courier partners
  • Natural disasters
  • Government restrictions
  • Unforeseen circumstances beyond our control

Risk of loss and ownership of products pass to the customer upon delivery.

7. Returns and Refunds

Returns, refunds, and cancellations are governed by our Refund and Return Policy available on the website. Customers are encouraged to review the policy before placing an order.

8. Intellectual Property

All content on this website, including logos, brand names, product images, graphics, text, and website design, is the property of KANAV ENTERPRISES PRIVATE LIMITED or its licensors and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or use is prohibited.

9. User Conduct

You agree not to:

  • Violate any applicable laws.
  • Attempt unauthorized access to our systems.
  • Upload harmful software, malware, or viruses.
  • Use the website for fraudulent purposes.
  • Interfere with website functionality.

Violation of these terms may result in termination of access.

10. Limitation of Liability

To the maximum extent permitted by law, KANAV ENTERPRISES PRIVATE LIMITED shall not be liable for indirect, incidental, or consequential damages, loss of profits, loss of data, or business interruption arising from the use of our website or products. Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

11. Disclaimer

All products are provided on an "as available" and "as is" basis. While we make reasonable efforts to ensure product quality and accuracy, we do not guarantee uninterrupted or error-free operation of the website.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

KANAV ENTERPRISES PRIVATE LIMITED
Brand: Drapple Foods
Email: drapplefoods@gmail.com
Phone: +91 98181 37178
Address: Floor No.: FIRST, Plot No. 49/75, Site IV, Sahibabad Industrial Area, Sahibabad, Ghaziabad, Uttar Pradesh – 201010, India