Privacy policy

 

Privacy Policy

Last Updated: June 2026

KANAV ENTERPRISES PRIVATE LIMITED ("Company", "we", "our", or "us"), operating under the brand name "Drapple Foods", values the privacy of its customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from us.

1. Company Information

Business Name: KANAV ENTERPRISES PRIVATE LIMITED
Brand Name: Drapple Foods
Registered Address:
Floor No.: FIRST, Plot No. 49/75,
Site IV, Sahibabad Industrial Area,
Sahibabad, Ghaziabad,
Uttar Pradesh – 201010, India
GSTIN: 09AAGCK7994N1ZG
Email: drapplefoods@gmail.com
Phone: +91 98181 37178

2. Information We Collect

When you visit our website, create an account, place an order, subscribe to our communications, or interact with our services, we may collect:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Order History

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Tracking Information

3. How We Use Your Information

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and notifications
  • Improve our products and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional offers, newsletters, and marketing communications (where permitted)

4. Payment Processing

All online payments are processed securely through Razorpay. We do not store complete credit card, debit card, UPI PIN, net banking credentials, or other sensitive payment information on our servers. Payment information is handled in accordance with Razorpay's security standards and applicable laws.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.

  • Shopify Analytics
  • Google Analytics
  • Google Ads Tracking
  • Meta (Facebook) Pixel

These tools help us understand visitor behavior, measure advertising effectiveness, and improve our services. You may disable cookies through your browser settings, though some website features may not function properly.

6. Marketing Communications

By providing your contact details, you consent to receive:

  • Order notifications
  • Service-related communications
  • Promotional emails
  • Product updates
  • Special offers and discounts

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

7. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • Shopify
  • Razorpay
  • Shipping and logistics partners
  • Analytics and advertising service providers
  • Government authorities when required by law

Such sharing is limited to the extent necessary to provide our services.

8. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

9. Data Retention

We retain customer information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce agreements.

10. Your Rights

You may request to access, correct, update, or delete your personal data where legally permissible. Requests may be sent to drapplefoods@gmail.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to review the privacy policies of external websites before sharing personal information.

12. Children's Privacy

Our services are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date. Continued use of our website following any updates constitutes acceptance of those changes.

14. Contact Us

KANAV ENTERPRISES PRIVATE LIMITED
Email: drapplefoods@gmail.com
Phone: +91 98181 37178
Floor No.: FIRST, Plot No. 49/75, Site IV, Sahibabad Industrial Area, Sahibabad, Ghaziabad, Uttar Pradesh – 201010, India